Knowcross is the world’s leading provider of service quality and hotel operations optimization software solutions for the hospitality industry. The platform helps hotels maximize efficiency, increase productivity and elevate guest experience – with a direct impact on increasing the bottom-line.
The platform is cloud based (SaaS) and includes six software applications - KNOW Service,
KNOW Housekeeping, KNOW Glitch, KNOW Inspection, KNOW Maintenance and KNOW Tenant. These applications support multiple languages and allows extensive customization to suit the specific hotel needs. It interfaces with a number of leading property management systems, in-room control systems, messaging gateways and fire alarm systems.