Knowcross Blog

Anthony Poppe

Recent Posts

Swans and COVID-19

May 26, 2020 5:06:17 PM / by Anthony Poppe


The recent COVID-19 pandemic has brought chaos to the tourism and hospitality industry. Some Governments blocking both inbound and outbound travel, airlines grounding entire fleets of aircraft and international hotel chains furloughing tens of thousands of employees worldwide – this is not a happy state of affairs.

However, in true hospitality style, the show must go on. Our industry always puts on a good show. One of substance; a show of strength, a show of kindness, a show of true service. I was once running a dinner service for a packed restaurant on New Year’s Eve and a guest came up to me afterwards and told me:

Read More