Knowcross Blog

Shilpa Dixit

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The Future of Training & Consultation

Jun 18, 2020 11:01:50 AM / by Shilpa Dixit posted in Hospitality Technology, Hotel Operations, Knowcross, COVID-19, Hotel Industry, 24x7 Support, Customer Support, training


It used to all start with a smile and a handshake or a hug (considered quite normal in most regions), isn’t it? All your business meetings, a guest welcome, an evening get together whatever it be ... The eye contact and the physical presence has been such an integral part of all our interactions thus far, especially the Hotel industry which thrives on socialization and human interaction.

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