Knowcross Blog

Should we rethink the holistic tech strategy?

Aug 11, 2020 11:31:52 AM / by Paritosh Kumar posted in Knowcross, COVID-19, Learnings from Pandemic, Service Optimization, Knowcross Hotel Leadership Webinar

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We recently had our second webinar in the Leadership series with two seasoned technologists. As I sat in my living room, listening to Barry and Jo describe their battle-readiness with COVID, I couldn’t help but notice the underlying theme present… How fragmented the thought process of our industry has been toward technology over the last couple of decades!

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Lessons Learned from the Heart of the Pandemic – Knowcross Hotel Leadership Webinar

Jul 20, 2020 4:40:08 PM / by Karen O'Neill posted in Knowcross, COVID-19, Learnings from Pandemic, Service Optimization, Knowcross Hotel Leadership Webinar

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There was a rawness evident during our hotel leadership webinar last week surrounding two hoteliers who survived and operated their respective hotels in two of the hottest COVID-19 hot spots- New York City, New York and Wuhan, China. These two warriors, Chris Horn from Sixty Hotels and John Png from Frasers Hospitality, battled their way through a war of sorts and 67+ Days of lock down in their respective cities.

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